Table of Contents

Counting What Counts

Turning Accountability Into Competitive Advantage

By Marc J. Epstein and Bill Birchard

PART 1: THE PROMISE OF ACCOUNTABILITY

Chapter 1: THE ACCOUNTABILITY ADVANTAGE:

PART 2: THE SEARCH FOR WISDOM

Chapter 2: FACING THE CRISIS

Chapter 3: CALLING FOR GOVERNANCE

Chapter 4: INVENTING NEW MEASURES

Chapter 5: MANAGING THE SYSTEM

Chapter 6: LIFTING THE VEIL

PART 3: THE NEW ORDER OF ACCOUNTABILITY

Chapter 7: THE ACCOUNTABILITY CYCLE

Chapter 8: FINANCIALS REVISITED

Chapter 9: BEYOND FINANCIALS

Chapter 10: A SOCIAL ACCOUNTING

PART 4: OPPORTUNITY BEYOND CRISIS

Chapter 11: THE ACCOUNTABLE MANAGER

 

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